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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: reval on April 05, 2012, 10:00:19 AM

Title: Prevent Miterl 5540 console From changing systen service after restarting
Post by: reval on April 05, 2012, 10:00:19 AM

Hi Friends,
Our attendant use a Mitel 5540 Console, after restarting the 5540 console, it turns system service to Night1 and attendant status to Absent  :-[
Is there any remedy to prevent above mentioned changes ???
I mean I wanna system keep it's previous service status (e.g Day)  after restating attendant console.

Thank you in advance

Title: Re: Prevent 5540 console From changing systen service after restarting
Post by: v2win on April 05, 2012, 10:19:51 AM

No

Anytime the last console is put out of service the system will change to night1 and the default state for a console when it comes into service is operator absent.

Title: Re: Prevent 5540 console From changing systen service after restarting
Post by: ralph on April 05, 2012, 11:37:03 AM

The only way to resolve that is to have another console - somewhere.   It doesn't have to be used, it just has to be active.

Why is the console going out of service?

Ralph

Title: Re: Prevent Miterl 5540 console From changing systen service after restarting
Post by: reval on April 05, 2012, 10:31:00 PM

it goes Out of service cause some network problems, it happen rarely. I just wanted to know if I can prevent it or not. OK

Thank you Ralph and v2win for help.