Messages

16

MiVoice Office 250/Mitel 5000 / Re: RFP 12 DECT phone can't receive calls

« on: March 08, 2018, 09:12:30 AM »

How do you transfer a call to voice mail? with this phone

Thanks

Vicbob

17

MiVoice Office 250/Mitel 5000 / Re: the call back number is foward to wrong number ?

« on: December 06, 2017, 03:46:23 PM »

each analog line is set to show 555 555 8888 for caller ID, and the number that is going to people is 555 555 1589
the people say that they are asking for social security numbers. when you call the 555 555 1589 number that is when you hear the recording that says the call maybe monitored and recorded then it is forwarded to 555 555 8888 I think that the 555 555 1589 number needs to be block to call the 555 555 8888 number.

18

MiVoice Office 250/Mitel 5000 / Re: the call back number is foward to wrong number ?

« on: December 06, 2017, 01:45:35 PM »

it is Comcast analog lines, when the customer calls out it shows their number 555 555 8888. but the people that are getting these phone calls it shows 555 555 1589. and when you call 555 555 1589 you get the recording that the call maybe monitored and recorded then it rings to the customers auto attendant. the people think the customer is calling them, but they are not. the 555 555 1589 number is calling them.

19

MiVoice Office 250/Mitel 5000 / Re: the call back number is foward to wrong number ?

« on: December 06, 2017, 08:10:06 AM »

Hello,

Have a customer that is getting calls that, they have called them, and they did not. the caller ID number 555 5551579 when you call it you will hear a recording that says your call maybe monitor or recorded then it will call the customer autoattendent
when you call the customers real main number 555 555 1234 it ring right to the attendant, no recording. is call blocking the number the only answer? Also 555 555 1589 was another number that showed up for caller ID so I do not think it was a case of some one made a mistake on call forwarding???

Thanks ?
Vic bob

I'm assuming you masked the real numbers here... but I don't really understand what you trying to explain here.

Sent from my Moto G (5) Plus using Tapatalk


people are calling the customer, that they have called by them with this number 555 555 1589 showing for caller ID. That number is not the customers number.it is 555 555 8888 When you call 555 555 1589 you get a recording that says the call maybe monitor for recording then it rings to the auto attendant. if you call 555 555 8888 you do not get the recording it goes right to the auto attendant. The customer thinks the phone system is calling these people?

20

MiVoice Office 250/Mitel 5000 / the call back number is foward to wrong number ?

« on: December 05, 2017, 04:42:41 PM »

Hello,

Have a customer that is getting calls that, they have called them, and they did not. the caller ID number 555 5551579 when you call it you will hear a recording that says your call maybe monitor or recorded then it will call the customer autoattendent
when you call the customers real main number 555 555 1234 it ring right to the attendant, no recording. is call blocking the number the only answer? Also 555 555 1589 was another number that showed up for caller ID so I do not think it was a case of some one made a mistake on call forwarding???

Thanks ?
Vic bob

21

MiVoice Office 250/Mitel 5000 / OAISYS call recording on Mitel HX 250

« on: August 26, 2016, 08:12:12 AM »

Need help on setting up admin user's, so that a general user can not have access to admin record calls?

Thanks!
Vicbob

22

MiVoice Office 250/Mitel 5000 / Mivoice office 250 What size UPS does it need?

« on: August 12, 2016, 11:21:14 AM »

Customer has a APC 1000XL smart ups, how long of a run time?

Thanks!
Vicbob

23

MiVoice Office 250/Mitel 5000 / Record a call

« on: April 19, 2016, 12:18:26 PM »

How long can you record a call on The Mitel Mivoice 250?

Thanks!

VicBob

24

MiVoice Office 250/Mitel 5000 / Re: Mitel MiVoice Office 250 VSB Bundles Webinar

« on: June 17, 2015, 01:10:05 PM »

I do not think it is, such a great deal. by not getting the licenses,  that's how they lowered the price.
when you sell a system with sixteen digital ports, and they would like to add a phone. you have to remember to sell the digital license also. one more thing to go wrong?

Vicbob

25

MiVoice Office 250/Mitel 5000 / MiVoice office 250

« on: April 17, 2015, 02:06:47 PM »

Has anyone installed Micollab with a MiVoice office 250?
Thanks!
Vicbob

26

MiVoice Office 250/Mitel 5000 / Re: Police Dispatch Voice & Radio on headset?

« on: June 13, 2014, 09:25:06 AM »

Can not see the picture?

27

MiVoice Office 250/Mitel 5000 / Police Dispatch Voice & Radio on headset?

« on: June 13, 2014, 08:20:39 AM »

Propose a mitel Mi Voice office, With 5330e phones need to integrate with a Motorola MCC 5500 with call director.
Has anyone done this and how? Dispatcher will have one headset, when they have a voice call they will press the button and the voice call will be muted and transferred to the speaker on the console and then they will have radio transmission. after they release the button back to voice call.

Thank you
Vicbob

28

MiVoice Office 250/Mitel 5000 / SIP trunks on mitel 5000

« on: May 05, 2014, 09:29:32 AM »

Looking for feed back, What SIP trunks work well on the 5000?

Thanks! Vicbob

29

MiVoice Office 250/Mitel 5000 / Re: Meet me page on Mitel Mivoice office

« on: April 24, 2014, 09:22:26 AM »

Thank you!
Vicbob.

30

MiVoice Office 250/Mitel 5000 / Meet me page on Mitel Mivoice office

« on: April 22, 2014, 02:09:12 PM »

Does anybody have a way to do this, On this system?

Thanks!

Vicbob