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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: christuffin on January 13, 2012, 12:22:22 PM

Title: Screensaver 5360 error
Post by: christuffin on January 13, 2012, 12:22:22 PM

Hi

I have packaged and upload a screensaver to the 3300 and i havehtml licenses. i can see the correct file in the ip Phone configure form screensaver menu drop down list. when i apply the file the 5360 phone display HTML UPgrade and a blue box with the file name and countdown timer and the phone keeps rebooting.

Any ideas please.

Title: Re: Screensaver 5360 error
Post by: ralph on January 13, 2012, 01:58:55 PM

What's the software on your PBX?
Also, what did you use to create the screen saver application?

Ralph

Title: Re: Screensaver 5360 error
Post by: christuffin on January 13, 2012, 03:20:15 PM

Thanks for replying. the system is running MCD 4.2 and i used the Mitel html toolkit 2.2 downloaded from MOL.

Title: Re: Screensaver 5360 error
Post by: ucx on January 16, 2012, 12:11:47 AM

Doublecheck the image(s) used in your screensaver are the right size/format (480x800).
You could also try uploading the pre-packaged sample screensaver for the 5360 that comes with the toolkit and see if that works.