Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: swilson on March 21, 2008, 03:26:44 PM
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We moved our Enterprise Manager and OPSman server to a new vlan and gave it a new IP address and now we are unable to launch Enterprise Manager. OPS is working just fine it is just enterprise manager. I did notice that the Mitel Networks XML Service was not started and when trying to re-start it I got an error stating that the file (MiXMLSrv.exe) was not found. I am hoping that this is what is causing the issue and all I need is the file, so if anyone can send me the file (swilson@tql.com) or can think of something else to try please let me know.
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The same thing happen to us and we called Mitel, they said the only way to fix this is to upgrade your server. They did not give us a reason why the problem is there.
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Check this file for an old IP address
C:\program files\mitel\enterprise manager\conf\serverparamters.conf
If its not there I have had to uninstall enterprise and ops and delete the c:\program files\mitel directory and reinstall.
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Sorry I never got back on this. The problem was on my specific computer, I had at one point installed ops to run from my computer. I uninstalled all of the files on my computer and was able to run it.