Topics

1

Shoretel - MiVoice Connect / Mitel Discontinuing Connect?

« on: March 22, 2022, 05:54:44 PM »

I've heard from a little birdie that Mitel is discontinuing the Connect series (ST50A's, ST100A's, etc...)

Has anyone else heard these rumors?

2

Introduction and Announcements / Shoretel - MiVoice Connect forum does not appear until I log in

« on: February 08, 2022, 07:40:19 PM »

Not sure if this is happening for anyone else, but the Shoretel - MiVoice Connect forum does not show up on the homepage until I log on. I've tried on firefox and chrome on two different machines. Not sure it this is by design or not but though I would point it out. Thanks

3

Shoretel - MiVoice Connect / New MiVoice Connect System Numbering Plan Advice

« on: January 27, 2022, 08:13:20 AM »

Hi all, we are scheduled to be getting a new MiVoice Connect system spread across seven geographic locations. Originally we were going to get an Office250 but that went end of life right in the middle of the deal. Anyway, I dont know a whole lot about this system and am wondering if anyone has any advice on how best to setup a number plan. We will have a mix of analog and voip desk phones. Between sites it would be great if we could have extension numbers that were 1xxx for site one, 2xxx for site two, etc... but I'm not sure if that is possible. Anyone have any thoughts? Thank you for your time.

4

Mitel MiVoice Business/MCD/3300 / Multiple trunk lines, each ringing a single extension

« on: September 09, 2021, 10:08:27 AM »

Hi yall,

We are currently working on getting a new voip system from Mitel. We were going to get a MiVoice250 but that system EOL'd so we decided to go voip. But that's not relevant...  Our system is unique in many ways but one aspect in particular is we have tens of analog trunk lines. Our current system has these trunk lines assigned to individual extensions where that trunk line is essentially their own private outside line. A ring in on that trunk would only ring the assigned extension and that extension when dialing 9 would only access that trunk. The integrator is saying that is not possible with this Mitel system and that the trunks will need to be part of a pool of outgoing numbers. I understand it may be an odd use case but it seems strange that a modern system would not be able to accommodate that configuration. Do ya'll have any insight? Thank you : )

5

MiVoice Office 250/Mitel 5000 / MiVoice 250 Numbering plan

« on: April 08, 2021, 05:29:59 PM »

Hello all, my first post here. We are getting a MiVoice 250 soon and we are currently figuring out our new extension numbering, it will be 4 digits. We are being told that we need to have all of our extensions in the 1000-1999 range because all other numbers are reserved for system features. There will be multiple MiVoice systems networked together and it would be nice to have each sites 4 digit extensions set up in 1000 number blocks so that one location starts at the 1000's and the next the 2000's, so on and so forth. I was just hoping to bounce that off ya'll to see if that was correct, extension numbers starting with 2-9 are reserved. Or maybe more precisely, extension numbers starting with 2-9 are discouraged as reassigning system feature numbers would be labor intensive. Thanks for your time : )