Messages

61

Mitel MiVoice Business/MCD/3300 / Re: Device is not man-busied

« on: August 25, 2010, 09:05:12 AM »

You should be able to delete an analog port without having to busy it out first...is this an onboard analog or is this an ONS card in a pnode?  Also, if you're seeing "non-unique match" then something is likely wrong with how you're inputting the PLID number.

Try this:

Go into Maintenance Commands and enter: LOCATE EXTENSION XXXX (XXXX represents your trouble extension)

The read out should like similar to:

Card Type : On Premises Line                                                   
Circuit Location : X X X XX                                                     
Extension : XXXX

Now enter:  BUSY X X X XX (this will be the "circuit location" identified above)

 

62

Mitel MiVoice Business/MCD/3300 / Re: change plid number

« on: August 25, 2010, 08:55:26 AM »

You could always try this:

If you want ext 1234 ONS PLID 2-1-1-2 to actually be moved to ONS PLID 3-1-1-6 for example, create a temporary extension on 3-1-1-6 like 91234.  So now you have 1234 on 2-1-1-2 and 91234 on 3-1-1-6.  Go to maintenance and type the following command:

MOVE SWAP EXTENSION 1234 with 91234

Once the operation completes, 1234 will be on 3-1-1-6 and 91234 will reside on 2-1-1-2...simply delete 91234.  Hope this helps.