Topics

1

Mitel Software Applications / NuPoint - Transfer directly to mailbox greeting

« on: July 27, 2010, 07:21:33 PM »

I'm familiar with the *nnnn method for the embedded 3300 VM but that doesn't work for the NP.  Is there a preferred method for transferring a call directly to a user's mailbox without all the dialing hassle?

Thanks!

2

Mitel Software Applications / NuPoint voicemail to email and Blackberry

« on: June 21, 2010, 06:41:59 PM »

Hello!  I'm new to this forum and hope someone can help out with a vm to email problem.

We're running MAS 2.0 with NuPoint 14.0.1.7 and MCD 4.1 SP1.  I've set Advanced UM to the MAPI option (as specified by Mitel for proper voicemail delivery to Blackberrys) for the Mail Server which is Exchange 2003 SBS.  Yet, no emails appear in Blackberrys, only in the Outlook clients.  Something tells me this is either an Exchange configuration or a BB server issue... If anyone's had experience with this I'd appreciate any help I can get!

Thanks.

Vince