Topics

1

Mitel MiVoice Business/MCD/3300 / log file for SIP phone register / unregister - not SIP TCPDUMP

« on: March 30, 2021, 05:23:06 PM »

Does a log file like this exist somewhere in the file structure (using FileZilla).

I need to find a date when a load of SIP phones went offline and can’t find anything in the software maintenance logs and can’t see anything on the phones.

You would have thought there would be a log file when something registers or becomes unregistered from the system?

Thanks

2

Mitel MiVoice Business/MCD/3300 / Does anyone know if Mitel virtual appliance is compatible on VMware ESXi release 7?

« on: August 28, 2020, 07:28:30 PM »

Does anyone know if Mitel virtual appliance is compatible on VMware ESXi release 7?

Latest Mitel virtualisation blueprint was released May 2020 and shows compatibility up to ESXi 6.5 or 6.8 from memory.  ESXi was released April 2020 hence my question.

Thanks

3

Mitel MiVoice Business/MCD/3300 / SIP trunks on old ICP 7/8 software

« on: October 24, 2019, 12:53:19 PM »

Has anyone ever had SIP trunks working on old ICP software?  I've only ever had them working on MCD 4 onwards and even then it was buggy.  I was surprised ICP v7/8 had the option to add SIP trunks (in ICP v6 there is no mention of SIP at all) and there is very limited options and no diagnostics (no tcpdump).

I have the trunks registered but just getting busy
on incoming calls :-(

Also does anyone have a list of what date each ICP / MCD / MiVB software version was released for reference?  I'm intrigued to know how old this software is!

Thanks

4

Mitel MiVoice Business/MCD/3300 / 3300 DPNSS E1/T1 link to Alcatel Dect

« on: August 13, 2019, 07:44:09 AM »

3300 DPNSS E1/T1 link to Alcatel Dect

Does anyone have this link setup and could tell me exactly what settings I would need in my 3300 DPNSS programming?  All I've been told is that the Alcatel is the A end and is 30 channels.  Current connection is between Meridian BCN co-ax to RJ45 converter into Alcatel, so I have tried both straight through and crossover directly to Alcatel connection but my link will not come up.

I'm going to start changing a few setting (colleague suggested I set QSIQ instead of DPNSS) but at this stage I think I'm peeing in the wind a little.

5

Mitel MiVoice Business/MCD/3300 / MXeIII expanded maximum configurable user and devices

« on: April 16, 2019, 02:29:00 PM »

Hello

I hope someone can help as this is driving me mad.  I've got a system that's reached the default 700 user limit however the license option allows me to simply up this to 5600 (save, restore, keep current dimensions and reboot)?

Reading through the hardware technical manual, it says max IP users for MXe expanded is 1400 with a note that MXeIII has more processing power but only allows for more features, nothing about extra users.

If someone can confirm I would be much appreciated.  On a similar topic on here the answer was to change it to 5600 but that doesn't sound quite right.

Thanks

6

Mitel MiVoice Business/MCD/3300 / MXe packet capture for all traffic (not specifically voice)

« on: July 28, 2018, 12:04:50 PM »

Does anyone know if a command exists to packet capture all traffic from MXe so I don't have to go site and set up a mirrored switch port (similar to SIP TCPDUMP ON/OFF but for all traffic?

I'm having issues with wireless SIP phones and the wireless vendor think that the MCD is not responding to ARP packets.

7

Mitel MiVoice Business/MCD/3300 / Delayed MWI

« on: April 18, 2018, 10:33:29 AM »

I've taken 1 of my 30 voicemail ports out of the VM hunt group to use as a RAD for an announcement. 

Since then users are complaining of delayed MWI, probably because the last port is no longer in the hunt group, so there is a delay until it gets to the next available port to send MWI.

I can't work out what's the fix?  If I change VM port capacity from 30 to 29, won't that remove my last VM/Rad port?

8

Mitel MiVoice Business/MCD/3300 / SIP client on MCD can't dial out

« on: December 24, 2013, 04:20:48 AM »

Hello guys and girls. I wonder if someone can help me with an issue I've come across on our in house MCD on v6 (12.0.0.49). I have been testing a Mitel 5624 wifi handset and it is registered on the system and I have given it a COR group number which allows it to dial out on just about anything (same number as my office ext) however it won't dial out. It must be a setting in the system as I have also connected a SIP client on my iPhone as a different extension and I get the same problem? Can anyone point me in the right direction?