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Mitel Forums => Mitel Software Applications => Topic started by: markdamen on January 09, 2017, 05:30:40 AM

Title: Phone Manager Error - Failed creating session
Post by: markdamen on January 09, 2017, 05:30:40 AM

Hi

I wonder if somebody could give me some pointers please.  Office 250 on IP Address 192.168.12.240. Phone Manager server installed on a server with 2 network cards, 1 on 192.168.12.x which is the IP range also used by the Mitel IP handsets.  1 network on 192.168.16.x which is the main corporate LAN.  Firewall disabled on the phone manager server.  Client PC can ping the phone manager server, it detects the server within the "available hosts" list in Settings, but fails to connect.

Thanks
Mark

Title: Re: Phone Manager Error - Failed creating session
Post by: markdamen on January 10, 2017, 05:07:50 AM

As is often the way, soon as I posted it started working.  I think the difference was trying to connect via IP, which worked, then when it reverted back to DNS hostname that worked as well.  Go figure!