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Mitel Forums => Mitel Software Applications => Topic started by: kcolozzi on January 05, 2017, 11:09:48 AM

Title: Contact Center Client Should Not Show When a Call is Being Monitored
Post by: kcolozzi on January 05, 2017, 11:09:48 AM

Hi,

Is there a way to make it so if a manager is monitoring an agent's call, it won't show this in the display boards of the Contact Center Client?  Any help would be greatly appreciated