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Mitel Forums => Mitel Software Applications => Topic started by: badger147 on December 12, 2016, 11:00:26 AM

Title: Corporate Directory missing from Micollab
Post by: badger147 on December 12, 2016, 11:00:26 AM

The LDAP sync appears to be working correctly on the server and all users from AD are imported.

Some Micollab clients (7.2.2) have incomplete Corporate Directories listed though.   For example, some will have all 400+ listed, where some can have as little as 2 people listed.

Has anyone else experienced this behaviour?

Title: Re: Corporate Directory missing from Micollab
Post by: mpmcquade on December 12, 2016, 11:33:32 AM

I ran into this when we upgraded to 7.1.  The fix was at the MiCollab client level; had to click on the "Layout Options" icon next the the "+" sign in the Contacts section.  From there make sure the "Show Corporate Directory" option has a check mark next to it.

Title: Re: Corporate Directory missing from Micollab
Post by: badger147 on December 13, 2016, 03:19:36 AM

Thank you, unfortunately the checkmark is on.  The clients are showing some of the directory for some users.