Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: lrjones198 on December 10, 2020, 10:48:34 AM

Title: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on December 10, 2020, 10:48:34 AM
When is MiCollab web there is a self deployment option but when you click on it to do so it says "Failed to self deploy user account. This feature is unavailable." Where do i go to enable this feature?
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: adambpa on December 10, 2020, 10:57:09 AM
Under MiCollab client configuration, you should have a checkbox under Default Account Settings
*See attached image
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on December 10, 2020, 12:13:46 PM
Mine is already checked which is why I do not understand why it is not working. Is there something that needs configured elsewhere?
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: sunspark on December 10, 2020, 04:17:37 PM
Mine is already checked which is why I do not understand why it is not working. Is there something that needs configured elsewhere?

Restart the server
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on December 11, 2020, 12:51:59 PM
Will Restart Server tonight. Thanks again.
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on December 11, 2020, 06:35:51 PM
Even after rebooting I am still getting this.

Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lundah on December 11, 2020, 06:46:10 PM
Has the user account been imported and deployed in the MiCollab Client Deployment settings on the server? That has to be done first for the user to be able to do a self-deployment.
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on December 14, 2020, 09:39:31 AM
Yes this has been done and deployed as I can manually install MiCollab Application and run it from deployment. Just unable to do a self deploy which I would love to do.
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: madmanxing on January 26, 2021, 12:20:56 PM
Yes this has been done and deployed as I can manually install MiCollab Application and run it from deployment. Just unable to do a self deploy which I would love to do.

Was this ever figured out?
I am facing the same issue.
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: lrjones198 on January 27, 2021, 11:28:01 AM
Yes I was able to resolve by making sure box is checked under user to allow self deployment and also making sure user was added to MBG and then doing a sync in Micollab settings then import the new user under Micollab Client Deployment and once imported it allows you to do this.
Title: Re: How to enable Self Deployment of MiCollab App through MiCollab Web 9.2.104
Post by: cbuonanno on October 06, 2021, 06:32:47 AM
A customer has asked if we can disable self deployment, if I untick this option under enterprise settings are there any other implications other then the option is removed from the micollab client?
Thanks