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Mitel Forums => Mitel Software Applications => Topic started by: tomery@gilat.net on September 03, 2018, 01:11:13 AM

Title: MiVoice Business call logs
Post by: tomery@gilat.net on September 03, 2018, 01:11:13 AM

Hello,
Does the Mitel Business/Express/Micollab have a call logs option?

Title: Re: MiVoice Business call logs
Post by: ghost on September 05, 2018, 09:27:26 PM

For MiVoice Business there are the SMDR logs you can view

Under maintenance commands you can run the "LOGSYS READ smdr" there is a list of options
I use "LOGSYS READ smdr ALL MATCH <string>" most often

you can also you can also telnet into the controller using raw port 1752

there are guides around that tell you how to read the data

and there are some 3rd party solutions that will put it in a friendlier version that you can then search and report on