Messages

1

SIP On Mitel / 112 dect cordless phone

« on: March 23, 2016, 02:56:01 PM »

has anyone installed one of these yet?  I have it programed as a SIP device on a 250,  But it wont register?

2

MiVoice Office 250/Mitel 5000 / Re: Mivoice 250, trunk label

« on: December 09, 2015, 11:54:24 PM »

thanks folks.  makes sense.

3

MiVoice Office 250/Mitel 5000 / Mivoice 250, trunk label

« on: December 09, 2015, 03:37:52 PM »

does anyone know of a way to have the label of the trunk NOT show as 92001...etc. 
It would be nice to see the phone # of the trunk, or line 1. 

4

MiVoice Office 250/Mitel 5000 / Re: phantom mail box not picking up.

« on: December 01, 2015, 10:55:47 AM »

thank you all,  I was struggling with this.  Customer wanted a group mbox to pick up after a series of other sets had rung.  gave 2002 a mail box and it is now picking up. 
much appreciated.

5

MiVoice Office 250/Mitel 5000 / Re: phantom mail box not picking up.

« on: November 30, 2015, 09:04:39 PM »

so now I'm hitting the voice processor greeting.  still not hitting my mail box?  what if I delete the phantom user and just have a non associated mail box?

6

MiVoice Office 250/Mitel 5000 / Re: phantom mail box not picking up.

« on: November 30, 2015, 06:29:08 PM »

this is a new build on test bench,  to be deployed to the field.  So I have tried both your ideas here and neither are working.  jeez this is kind of weird.  I'm comparing it to another system, similar set up.
call comes in hits HG 2000,  (ringing only one set)  recalls to HG 2001 (ringing other sets) recalls to HG 2002 (ring phantom ext.) which has a recall of 2500  -  should hit the VM box??

7

MiVoice Office 250/Mitel 5000 / Re: phantom mail box not picking up.

« on: November 30, 2015, 05:10:59 PM »

Sys Forward flag is on.  also,  not using any CRA,  No AA,  just a call route table,   as I said when I watch the call come in, it is dialing
that phantom extension as expected,  just no VM box picking up?

8

MiVoice Office 250/Mitel 5000 / Re: phantom mail box not picking up.

« on: November 30, 2015, 05:05:47 PM »

sys forward paths is set for 2500,  allow IC calls on. 

9

MiVoice Office 250/Mitel 5000 / phantom mail box not picking up.

« on: November 30, 2015, 03:57:54 PM »

My first ? to this site.
mivoice 250, analog lines in. nothing special.
phantom ext is built,  user is built,   VM picks up when called internally.  but not on trunk calls.
I watch the call via the SAD tool, the call is hitting the ext,  but no VM picks up.  any thoughts?