Mitel Forums - The Unofficial Source

Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: robert.moore on March 20, 2023, 12:21:38 PM

Title: OIP Pc dead
Post by: robert.moore on March 20, 2023, 12:21:38 PM

My Client's OIP Pc/server died unfortunately . I couldn't logon the PC as the hard drive is completed gone . I have run a new OIP on a new PC but I m have issues getting the office suite connecting.
The client can see the PC but stuck with no connection . I have also notice that the user account and the user profile  has only the previous PC connection i.e. the IP address in the list . I am not sure  what is stopping the connection . I have  checked the ant-virus and the DNS .
Thanks

Title: Re: OIP Pc dead
Post by: bojo387 on March 22, 2023, 10:51:50 AM

Have you tried using the Office Suite installer that you download from your new OIP Server's webpage?

Title: Re: OIP Pc dead
Post by: robert.moore on March 23, 2023, 07:05:53 AM

No. I  downloaded one from the Mitel download centre .