Topics

1

Mitel MiVoice Business/MCD/3300 / 3300 MX for less than £50 - Deal or Unreal?

« on: June 23, 2013, 05:21:54 PM »

Howdy guys,

Long time no speak, hope you're all well.

Anyway, to cut to the chase; I've been offered to purchase a 3300 MX for just under £50
This seems an absolute steal, and so despite wanting to throw money at it left right and centre for a tinker, I just want to see what you all think...

There's no documentation, passwords, logins, nothing..... It's working, and has been in use (which I can verify) so that's not an issue with it being beyond repair....

So, with all of your expert opinions, is this a wise thing, even if it is just a playabout box?

The first thing that concerns me is the password situation - is the 3300 MX possible to reset logins without Mitel's/a resellers' costly intervention?

I look forward to receiving all kinds of advice from you all.

Ta,

J

2

Mitel MiVoice Business/MCD/3300 / Analog System - Call Forward

« on: January 29, 2011, 05:08:18 AM »

Hello,

I'm trying to help out a user who has an analog phone on the system with a request they have.

Basically, they have an internal extension that doesn't have a DDI - something like ext. 270, whereas the DDI scheme ends at 269.
(Odd, yes. All down to money reasons unfortunately).

Anyway, basically, they would like all calls to their extension to forward to an external number when they are unable to answer their phone.

They are not due for an upgrade to an IP Phone until sometime late this year, and the call forwarding issue is a big problem at the moment.

As we're using a 3300 ICP, can any of you provide me with the details on how to do this?

Thanks

Joe

3

Mitel MiVoice Business/MCD/3300 / Mitel 5312... Again!

« on: December 13, 2010, 03:55:18 PM »

Hey!

Thanks to the help and support of all of you on here, I've managed to (after a bit of a calamity) get my Mitel 5312 IP Phone at least partway towards usability.

I've now managed to locate the IP address of the ICP, but didn't have time tonight to plug it in to the phone as Teleworker Mode.
I will be doing that tomorrow morning, (UK Time), and will post back here when I get that done

I was just wondering, what should I expect to do after inserting the IP of the ICP?
What things will I require, as I would quite rather like to get them pre-prepared, and then have them at-hand when there (as I need the least downtime possible - I'm running the box office in the run up to a big show, so need to be answering the phone!).

Thanks,

Joe

4

Mitel MiVoice Business/MCD/3300 / 3300ICP - Finding IP Address

« on: December 11, 2010, 07:07:31 AM »

Hey,

I've recently moved to the new school site (we have two sites, each with separate 3300's), and I've taken my 5312 IP phone with me.

However, over there, it's all Analog. All the racking has at least 2 FXS modules in each, which provide the telephones over (really low quality) cabling, to a random assortment of analog British Telecom telephones. It's always failing, but they don't want to change it.

They tried to get me to take one of them, but upon producing this IP phone (which cost a bloody fortune!) they (IT support) said "oh, we don't support those". They only have two mitel phones, and they are both on reception. So there's no way I would get a chance to restart them and go through any of the settings. (I'd probably get a bump on the noggin with the handset if i did that).

Basically, they don't have the IP address of the 3300ICP. Otherwise they are going to call out the same management company (Bailey Teswaine) and charge me

5

Non-Mitel Chatter / Mitel 5312 Firmware

« on: November 11, 2010, 12:22:44 PM »

Hello,

I bought a Mitel 5312 Dual-Mode Phone a little while back, and have only just tried to use it on SIPgate (As seen in previous posts here).

However, I've been looking, and there are a lot of people saying that the firmware could be corrupted or is just old.

I have R7.2.02.00.00.31 on this phone - Is it an old version?

If so, how would I go about getting the newer one? The sipdnld.mitel.com server doesn't work, and I can see from various forum postings that it's not released to the public as such.

Thanks for your help

Joe

6

Non-Mitel Chatter / Mitel 5312 and Sipgate

« on: November 04, 2010, 01:15:42 PM »

Hello!

So after giving up with getting my IP telephone installed at the office, I thought it would be worth using at home for the time being.

I have a Sipgate UK line, which I currently use on a Swissvoice IP10s. Works fine, but is getting a bit old and crusty, not to mention it doesn't always detect the handset pickup.

Anyway, I know the 5312 is a Dual-Mode phone - That's the reason I shelled out to get the more expensive one - And so I tried it with SIP. *7 at startup, all went very well.

However, after configuring it, I cannot dial out - I just get "Address Incomplete".

I've tried following information online (such as http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones) which I have stuck to, but still gives the same problem.

Is this a common error? Is there a fix?!

Thanks for your help!

7

Mitel MiVoice Business/MCD/3300 / Connecting an 5312 & Admin Manuals

« on: November 02, 2010, 03:47:07 PM »

Hey

I currently co-habit an office at the school, and as part of this I have to supply my own IP Telephone for the system.
(Long and complicated, but it works for me!)

Anyway, I bought the phone, only to find out that the system "administrator" is in fact not the true administrator.
It is meant to be managed by the Facilities Management company, but they don't do anything about it, and so it's all be shovelled onto this one person.

We are both clueless as how to go about adding an IP extension onto the system.

If you could please add details of how to do this, that would be really great

Also, if you have any admin manuals (i.e. how to use the web config tool, general administration etc.) I'd love it if you can send them on!

Thanks,

Joe