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Messages - bsoth

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I believe we are directing the calls to AA by Pilot number of 3807. I look in the Call Rerouting Assignment form and the always
alternative number is 2 for day, 2 for night1 and 2 for night 2. 2 is the Call rerouting 1st Alternative assignment of Voicemail/AA where 55 is the HG pilot number for VM/AA

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Hey all- If anyone can help me with this- I currently have my Auto Attendant setup to answer all calls to our Main number. I want to change it so that all calls go to the operator and if after 4 rings, goes to the auto attendant.

seemed simple enough but I cant seem to figure out where to change this. I have been looking in trunk COS.

thanks in advance!
b

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