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Mitel Forums => Mitel Software Applications => Topic started by: Jerm79 on February 13, 2020, 05:58:28 PM

Title: "Problem accessing the Teleworker Database"
Post by: Jerm79 on February 13, 2020, 05:58:28 PM

Hello,

MiCollab 7.3.0.30, MSL 10.5.17

Just noticed on one user, after attempting to open their properties form 'Users and Services', I receive the "Error fetching the user data. There was a problem accessing the Teleworker database." I can pull up the user config from the MBG blade just fine.

I noticed an older post about this from 2015 that recommended removing and readding the user. Is that the only solution or does anyone have experience with another?

Thanks,