Author Topic: Call Recorder Not recorder audio  (Read 1076 times)

Offline farzad

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Call Recorder Not recorder audio
« on: June 19, 2017, 12:22:30 PM »
Hi Friends ,

I have a problem setting up a call recording system.
My system has 30 ports.
There is also a SRC system with 30 ports.
I installed all the systems and made the settings but unfortunately the system was not recorded.
No sound is recorded when it is recorded.
Can you guide?
Thanks


Offline sunspark

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Re: Call Recorder Not recorder audio
« Reply #1 on: June 26, 2017, 08:10:24 AM »
Hi Farzad ,

In call recording admin --> network configuration --> Ip addresses

you have to add all your subnet .

Also , upgrade the MBG (SRC) to the last version.



 

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