Hello,
The dummy ACD path interflow work only for calls from inside. For calls arise from outside, I think an agent licence is required, which I don’t have one. Also I was trying EHDU but again, need licence.
The Ring Group number 11111 has this member number (22222) and I must make it ring first then the Interflow DN NUMBER will transfer the call outside via system speed call.
I was thinking to make it ring on Virtual PKM DEVICE as Multiline set key, but it does not seems to work, still searching .
Any advice will be appreciated.
Thx