Author Topic: No SMDR raw data output from Mitel A-470  (Read 2483 times)

Offline srirammig112

  • Contributer
  • *
  • Posts: 18
  • Country: in
  • Karma: +0/-0
    • View Profile
No SMDR raw data output from Mitel A-470
« on: May 23, 2017, 09:55:02 AM »
Hi all,
Request your help in resolving the SMDR issue in Mite A-470.I have programmed the settings in charges>general but can't get any raw data when i connect to Mitel A-470 using Tera term(equivalent of Hyperterminal).I type in the IP of Mitel and port no 1080 but not receiving any data. I tried the same using putty but no result there too.For your information i have enclosed the screenshots of the SMDR settings in Mitel.Please help me.


Thank you in advance

Regards




Offline sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: No SMDR raw data output from Mitel A-470
« Reply #1 on: May 23, 2017, 09:02:48 PM »
The SMDR the A400 is not like the 3300 where you can just connect with a terminal emulator on a port.
The A400 is the client and needs to connect to the PC on the programmed port.

So you need a program that will listen on port 1080 and you program the A400 to connect this PC and port.
Something like this http://www.bluebitter.de/porttst2.htm

Offline zoo

  • Contributer
  • *
  • Posts: 24
  • Country: au
  • Karma: +3/-0
    • View Profile
Re: No SMDR raw data output from Mitel A-470
« Reply #2 on: May 24, 2017, 04:52:32 PM »
Another good program for testing...http://www.aggsoft.com/pbx-data-logger.htm
Its only demo, but good enough for testing...Also, upgrade 470 to the latest (or at least 4.1 HF2) to get enhanced SMDR report...
BR

Offline srirammig112

  • Contributer
  • *
  • Posts: 18
  • Country: in
  • Karma: +0/-0
    • View Profile
Re: No SMDR raw data output from Mitel A-470
« Reply #3 on: May 27, 2017, 04:13:24 AM »
Dear all,
Thank you so much for helping me out with your valuable suggestions and links. Iam now getting the raw data from Mitel which helps greatly.


Thank you once again

Regards


 

Sitemap 1 2 3 4 5 6 7 8 9 10