Hi,
Site is running vMCD 8.0 PR3 with mixture of 5320e, 6920 and 6940 IP Phones.
The 6940 and 5320e are working fine, but the 6920s are having issue. When you ring the extension, the phone rings and as soon as you pick it up the phone lost connection and reboot itself, once it reboots it gets stuck at asking for "PIN" page, only a reboot can fix this(The phone will boot up with the extension) This happens to all of the 6920 so far and can't seem to find the problem here.
When this happens below logs are generated in SD log.
Log Type Software
Log Number 4563
Severity Warning
Date 2017/Apr/21
Time 08:16:18
Source IPSP
Description OpenRxAckReceived: MID: 0 CID: 7df3ead Device FAILED to open its receiver for streaming due to [ MTL_FAILURE ].NACK the Open Rx request and DISCONNECT the device from the controller. DN[ ] IP[ 10.10.1.20 ] MAC[ 0x8-0x0-0xF-0xB1-0x7A-0x37 ]
Module Main
File Name and Line Number IpDeviceSignaling.cpp;3888
Log Type Software
Log Number 4564
Severity Warning
Date 2017/Apr/21
Time 08:16:18
Source IPSP
Description HandleDevMsg: Device [ ] IP=[ 10.10.1.20 ], MAC=[ 0x8-0x0-0xF-0xB1-0x7A-0x37 ] sent an EXTENDED_MINET_REJECT: msgType [ 0x5 ] Info [ 0x10 ]
Module Main
File Name and Line Number MessageHandler.cpp;1151
Any help will be much appreciated.
