Need help forwarding multiple DDI`s to 1 VM Box at Night

[tech1302]

I have 3 separate DDI`s pointed to 3 different name tag hunt groups.
I need these 3 DDI`s forwarding calls to 1 mailbox at Night.
How can i set this up please.


Thank you in advance

[petr.necas]

Hi, I was configuring the similar setup recently:

1) I created a new VM box (199 in my case), set mailbox type = "Message Only"
2) From the phone I initialized the mailbox (set the password, recorded name and welcome message and so on)
3) Then from the administrator's mailbox set the parameters for 199 to 11 (this probably removed the ugly message "Please hold while...." but I'm not sure now)
4) Uploaded a new welcome message to the 199 mailbox (this will replace the message recorded in 3) for a nice one)
5) Created a new Business Schedule (make sure your version is MCD 8.0 or later)
6) Created a hunt group *199 with type of NameTag with no members
7) In Call Rerouting for the extensions I assigned the business schedule defined in 5) and set rerouting always (Night 2 in my case) to *199

During Night 2 when somebody calls the extensions the call is rerouted to the VM box, a message is played and allows him to record a message. I hope it helps.

[tech1302]

hi

issue is i have one more step in front.

during the day calls are router to 3 different ring groups.
so, the purpose of the name tag HG is just to display the name of the DDI to the users.


DDI 0207xxxxxxx - name tag HG 200(Sales) - Day RG 2100
- Night name tag HG 201 (always forward to VM)

Ext VM box 201

system is on V 7.2