I have a customer that has MiCollab Client 7.3 and about 50 or so MiCollab Clients for Mobile device deployed, a mix of Apple and Android, and for the most part they work fine, but we have ONE Android user that just cannot get it to work on WiFi... any WiFi at all it just fails to connect, works fine on mobile data, and the WiFi works fine for other apps.
I am suspecting an app conflict or maybe some kind of security software is installed that is causing it to fail, but don't know where to start... Does anyone know of known conflicts with other apps or other gotchas that might cause the client to fail?
These are BYOD users, not company managed, so it could be anything at all.
The problem device is a Verizon branded Samsung Galaxy S7 on Android 6.0.1
EDIT: We were able to duplicate the issue in-house with a Verizon Galaxy S7 Edge... Seems to work, just always says "Registration Lost" for softphone when on WiFi.