Author Topic: Mitel ARS Digits Dialled  (Read 1605 times)

Offline Saltrock23

  • Jr. Member
  • **
  • Posts: 81
  • Country: gb
  • Karma: +0/-0
    • View Profile
Mitel ARS Digits Dialled
« on: February 16, 2017, 06:42:50 AM »
Hi

Im trying to improve the ARS on a site and have added all the approiate ARS digit dialled and there routesso i can clamp donw on COR my issue is i have added

907
02
97
98

Which covers all local and mobile bit now i want to delete the existing Digits Dialled

9
90

9 Deleted fine but

90  wont delete it comes up with error  "The associated telephone directory entries should be deleted"

I have checked the associated directory numbers field and theirs nothing in there.  I have checked the telephone directory and it has some 9~07 mobile users input

Any ideas how i can get rid of this 90 as if not i cant implement COR properly


Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Mitel ARS Digits Dialled
« Reply #1 on: February 16, 2017, 07:04:35 AM »
I'm pretty sure it's going to be in the telephone directory.
We usually see that when we try to remove a button on a phone that has an entry.

Ralph

Offline Saltrock23

  • Jr. Member
  • **
  • Posts: 81
  • Country: gb
  • Karma: +0/-0
    • View Profile
Re: Mitel ARS Digits Dialled
« Reply #2 on: February 16, 2017, 07:26:29 AM »
Yeah just resolved had to delete all 9~07 numbers from telephone directory then i could clear it then i just restored backed up directory

Thanks


 

Sitemap 1 2 3 4 5 6 7 8 9 10