I am programming a 3300 7.2 that has a NuPoint, so all IPs are Multi-devices. I have hooked up a couple of 5340e phones for testing calling and they both show LOCKED. I have checked the COS, I have verified they both are actually built as 5340e devices and I have the interconnect and tenant populated. They can't even call each other, much less place a call externally (except for 911, that call completes)
I have looked in maintenance using LOCATE Feature extension [number], it shows:
IP Device ID: 1
Circuit Location : 1 3 1 1 1
Extension : 3221
Active Features :
Phone Lock: UnLocked
Service Level: Multi-device
MAC Address : 08:00:0F:88:85:90
Zone ID: 1
Any ideas?