I am trying to reverse engineer how this is setup so I can add some new config:
In my ACD Paths form, I have Recording1: 1001
This seem to correspond with on the VM Ports form: 1:DN 1001
On the VM Greetings form, Port ID 1 configured as RAD Sets 11
On the VM RAD Greeting form RAD Sets 11 has Greeting 1
So,
I make a new ACD path, I gave it Recording1: 1002
On VM Ports 2: DN 1002
On VM Greetings Port ID 2: RAD Set 12
On VM RAD Greetings, RAD Set 12 needs Greeting 2
What do I do to put Greeting2 on the system? Where does it go?
I don't use embedded VM, so I don't have a VM Hunt Group, or any mailboxes. I assume I need to dial into something, but not sure what. I tried dialling into one of the embedded VM ports and press * but that doesn't get me anywhere.