VM Mailboxes unable to make changes

[tommyclowers]

So here is an odd one that has me stumped. When logging into our Mitel controller I can make changes on all menu items I have tried except for VM Mailboxes. I choose a mailbox number/name and click the Change button, the window to make changes never shows up.

User and Device Config works just fine, choose a number/directory name and click the change button, window pops right up to make needed changes. Why has this all of a sudden stopped working for VM Mailboxes?

Java is up to date, same issue happens in IE and Firefox

[ralph]

What's the software version of the 3300?

Ralph

[tommyclowers]

>>>> VERSION of Saved Software <<<<                                             
3300 ICP Call Control 42.0.2.16                                                 
                                                                               
MC Complex S/W & Data                                                           
---------------------                                                           
Main Controller -------:  MAINIP3K 42.0.2.16 Wed 23-Oct-2013 10:16             
MC Initialization -----:  SXIP3KINIT 42.0.2.16 Wed 23-Oct-2013 9:59             
Country Tone Plans ----:  COUNTRYTS 42.0.2.16 Wed 23-Oct-2013 9:42             
Package Master Data ---:  PKGMASTER 42.0.2.16 Wed 23-Oct-2013 09:58 si 

[tommyclowers]

Release level 6.0 SP1
Active Software load 12.0.1.24

[ralph]

I've had all kinds of trouble with 6.0 because of changes in IE an FF.
I finally found that if I install FF Portable version 36.01 (install it in its own directory and run with the -no-remote option) that everything works just fine.  Be sure to disable automatic updates.

Ralph