Author Topic: 3300 AX - None of the ONSp cards are showing in card assignment  (Read 2147 times)

Offline Sobomax

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3300 AX - None of the ONSp cards are showing in card assignment
« on: September 23, 2016, 09:32:43 AM »
Hi all,
We have Mitel 3300 AX (P / N: 50006507) with 6 interface cards 24 port ONSp card (P / N: 50005731).
Under Card Assignment form none of 6 cards are defined (in the Installed Card Type column shows No Card). Tried on versions MCD 6.0 SP3 and MCD 7.2. Cards are showing as powered up. Tried on versions MCD 6.0 SP3 and MCD 7.2.
Tried to solve the problem through upgradebootrom all command but still nothing.
Where is the problem?


Offline iboyd

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Re: 3300 AX - None of the ONSp cards are showing in card assignment
« Reply #1 on: September 23, 2016, 11:28:22 AM »
So instead of saying Cabinet 2, Shelf 1, Slot 1, 24 Port ONSP, 24 Port ONSP, it says Cabinet 2, Shelf 1, Slot 1, No Card, No Card?

Have you selected a slot and, then select change and attempted to change the programmed card type?


Offline Sobomax

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Re: 3300 AX - None of the ONSp cards are showing in card assignment
« Reply #2 on: September 23, 2016, 12:10:53 PM »
I can change programmed card type. I select 24 port ONSp type. But in installed card type there is No card.
So I see Cabinet 2, Shelf 1, Slot 1, 24 Port ONSP, No card.
I suppose that in last column I should see 24 port ONSp card. As I know it's system-generated field and the system by itself should determine card type.

Offline iboyd

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Re: 3300 AX - None of the ONSp cards are showing in card assignment
« Reply #3 on: September 23, 2016, 05:32:53 PM »
yes you should.  Is this controller in production? are you able to change the card type, power off the system and reseat the card?

Offline Sobomax

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Re: 3300 AX - None of the ONSp cards are showing in card assignment
« Reply #4 on: September 26, 2016, 10:11:53 AM »
I will check it tomorrow. You think this will help?

Offline iboyd

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Re: 3300 AX - None of the ONSp cards are showing in card assignment
« Reply #5 on: September 27, 2016, 11:30:59 AM »
I think so, since the system will be looking for a 24 port ONSP on boot, not "No card installed".  I do not like to assume that the controller will read the card and say " o Hi there Mr. 24 port, let me go ahead configure you!"


 

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