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Mitel SX200, SX2000, and older SX platforms
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cannot make outgoing calls
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Topic: cannot make outgoing calls (Read 3367 times)
ramachandran
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cannot make outgoing calls
«
on:
September 23, 2016, 10:47:57 AM »
Just installed a brand new Mitel 5312 on a SX 200 ICP. The phone cannot make outbound calls. It seems to have the same cos and Cor as the other phones. Cannot dial out when 9 is pressed for an outside line. I get an outside dial tone but cannot call out. As soon as the number is dialed I get a fast busy signal. Am I missing something..is it on the 5312 phone or on the ICP controller?
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ralph
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Published Author: http://amzn.to/2dcYSY5
Re: cannot make outgoing calls
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Reply #1 on:
September 23, 2016, 11:05:30 AM »
It's not a problem with device itself.
If your COS and COR match a known working phone then next be sure it's in the same tenant.
Then, depending on your trunks, you may need to ensure you have a valid DID for it.
Ralph
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