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Author Topic: secretarial on Mivoice Office  (Read 1034 times)

Offline gimitel

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secretarial on Mivoice Office
« on: September 11, 2016, 01:35:05 AM »
Hallo Mitel friends,

I have one question.
On the Mitel 3300 you can program a secretarial feature on a mitel phone. With this you can see when an extension is busy.
Is there a way to do the same on Mivoice office / Mitel 5000 ?

Pls, advise.

Gimitel
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Offline sarond

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Re: secretarial on Mivoice Office
« Reply #1 on: September 11, 2016, 01:50:39 AM »
What are you trying to achieve?

If you just want a busy indication and direct station select (DSS/BLF) then you can just program the key as a PKM/DSS with the extension you want to monitor.

If you want something more then can you elaborate a bit more.
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Offline gimitel

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Re: secretarial on Mivoice Office
« Reply #2 on: September 11, 2016, 01:27:43 PM »
Hi Sarond,

What i want to achieve is that the operator can see if the manager phone is busy or not.
I am new on the Mitel 5000 and want to test this on this platform.
So on the operator phone i need to program a PKM/DSS key with the ext number of the manager. Is this all ?

Gimitel
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Offline sarond

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Re: secretarial on Mivoice Office
« Reply #3 on: September 12, 2016, 03:31:16 AM »
Yep that's it.
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