Author Topic: User Announcement before Transfer  (Read 911 times)

Offline plim81

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User Announcement before Transfer
« on: September 01, 2016, 02:06:25 PM »
On a Mitel 5000 system with Mitel 5320e phones, I listen to a Voicemail message, then I want to transfer this voicemail message to another mailbox.

The prompts say this:

'To forward a copy of this message to another destination press 3'  (I then press 3)
'Enter destination mailbox' (I then press 6472)

Here's the issue, the extension is correct however the name that is verbally announced is incorrect.  How can I change this announcement?

Patrick


Offline dwayneg

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Re: User Announcement before Transfer
« Reply #1 on: September 01, 2016, 02:08:02 PM »
Log into mailbox as mailbox owner.  Press 4 for options.  Name will be a choice, also greeting.

Offline plim81

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Re: User Announcement before Transfer
« Reply #2 on: September 01, 2016, 02:12:15 PM »
wow, so easy, duh, thought I tried that, thanks dwayneg


 

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