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Author Topic: Handset volume  (Read 979 times)

Offline SXTech

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Handset volume
« on: August 04, 2016, 03:42:41 PM »
I have a customer with MiVoice Business 7.1. 

We set the handset volume saved to YES in all IP phones COS.

It still reverts back to the default setting of 3 when hung up.

Two questions:
1) How do I increase the default from 3 to 5? Don't see it in System Options.
2) Do the phones need to be rebooted for the new setting to take hold? I have seen conflicting posts about that.

TIA
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Offline johnkeri

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Re: Handset volume
« Reply #1 on: August 04, 2016, 03:47:09 PM »
Increase volume to highest, then step back one.
It will not save the highest possible volume.
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Offline SXTech

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Re: Handset volume
« Reply #2 on: August 04, 2016, 03:59:41 PM »
It is not saving regardless of the new setting.
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Offline VinceWhirlwind

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Re: Handset volume
« Reply #3 on: August 05, 2016, 01:02:04 AM »
Have you got a different CoS for handsets as opposed to hotdesk users?
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