Author Topic: MiVoice Office 250 Hunt Group recall  (Read 1156 times)

Offline jmarx33

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MiVoice Office 250 Hunt Group recall
« on: August 04, 2016, 09:30:28 AM »
I think I know the answer but I want to be sure, I have question if I have systems networked that are all 250's for example a doctors office and at the local site if calls ring into a hunt group that ring the local members/agent ID's and I setup a recall to a off-node hunt group that rings into that works fine, what happens to the calls at the local site that rings the hunt group and then recalls to the off-node location but the IP networking is down or the do not have enough of the networking license for example the 6 license with v4.0 and higher, do they go to the local primary attendant just like a trunk group ring in to an application on the voice mail and the voice mail is down that goes to the primary attendant?


Offline DND ON

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Re: MiVoice Office 250 Hunt Group recall
« Reply #1 on: August 04, 2016, 12:24:02 PM »
My guess would be that calls will leave the hunt group and attempt to ring the off-node hunt group, resulting in Ring No Answer. At least that's what happens to phantoms programmed to ring off-node when the network goes down.


 

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