Author Topic: Mute button breaking audio  (Read 809 times)

Offline ralph

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Mute button breaking audio
« on: June 29, 2016, 11:13:41 AM »
Has anyone seen an issue with the latest software where the mute button stops audio in both directions?
Especially on a 5460?

Here's the scenario as it was described to me:
1) has an external call on prime line
2) another call, internal, comes in on a non-prime line - user answers.
3) User presses the Mute button - All audio in both directions is now lost.

I haven't been able to duplicate it but that may be because I'm using a 5340.

Ralph



 

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