Hello Fellow Mitel Techs,
Got me a strange issue here, I'm hoping that someone has ran into this issue and is able to provide some assistance. System(s) in use are:
MiCollab with Voice: 6.0.206.0
NuPoint: 17.2.0.3
vMCD: 7.0 SP1 PR2
Issue: A caller calls in and leaves a voice mail in a users box, that box is licensed for "UCC Standard" which allows for voice mail to email. The message is delivered (and is set to deliver the "Audio Link" as opposed to the "Attachment") the user clicks on the audio link and media player launches and plays.....only the user hears Nothing. However when the user goes to the Mitel phone and dials into to VM and listens, he hears the message.
Any ideas as to why this is?
It should also be noted that this user gets their corporate email via their iPhone too, and same thing media player launches, but no audio.
Thanks in advance for any suggestions.
Thanks,
-Iron