Author Topic: Passcode issues  (Read 1015 times)

Offline Mattmayn

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Passcode issues
« on: May 10, 2016, 03:30:30 PM »
Site running MAS 4 with NPM connected to a 5000.

When anyone calls into their mailbox they are told their passcode has expired and then prompted to change it. The problem is that after you enter a new passcode you hear two beeps, which is the system wanting you to verify the passcode. No one knows/does this and it rejects the passcode. Is there supposed to be a prompt there to tell them to confirm? MAS 7 just plays it back so I have no real way to test this off site.


 

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