Aastra 6757i Local dial plan issue ?

[catar4]

Greetings,

I have been testing dial plans and searching more information on such an issue for a while now, hopefully someone here can help me.

I use Asterisk with Aastra 6757i VOIP phones. I am having issues allowing the 6757i phone to dial on of my number. I have the "conference" context which looks like this:

Code: [Select]

[conference]
exten => _*8300X,1,Answer()
exten => _*8300X,n,Wait(1)
exten => _*8300X,n,ConfBridge(${EXTEN:1},cs)

The Local Dial Plan configured in the phone's preferences:

[1-8]xx|[2-9]11|9911|1xxx|9[2-9]xx[2-9]xxxxxx|91[2-9]xx[2-9]xxxxxx|9011x+#|*xx|0|*83xxx

What happens is we're trying to reach a virtual conference room by dialing "*83001" but the phone doesn't let me dial further than "*83" which is not an existing extension in any of my dial plans. I also tried putting the "*83xxx" part of the dial plan in front of the whole dial plan thinking it might be a priority thing.

The weird thing is, using the same local dial plan in another phone (not an Aastra, a different one) I can easily dial the number, so that's how I know it's not an issue with the PBX (Asterisk's) dial plan.

Any idea why, on the Aastra phone, this number doesn't work ?

Here's the information on the phone:


Firmware Information
Firmware Version   3.3.1.4347
Firmware Release Code   SIP
Boot Version   2.4.0.80
Date/Time   Nov 24 2015 02:27:33

Thanks in advance for any pointer / tip.
- Carl

[sarond]

Yes I believe the *xx is conflicting, these are normally used for feature codes.
Maybe try *xx. and see if that helps.

[catar4]

Thanks for the reply.

Would it be possible to allow both ? On other phones, the same dial plan detects that "*83000" is a possibility along with usual feature codes like "*62", so it doesn't block the dialing for numbers starting with * to 3 digits, expecting there might be more.

Is there such a setting in the phone ? I have not found one.

As of right now, I did adjust the dial plan to work around this issue. Simply wanna know if I have another option.

Thanks !
Carl

[acejavelin]

IIRC, the Aastra dialplan is not best match, but first match... try changing it to:

[1-8]xx|[2-9]11|9911|1xxx|9[2-9]xx[2-9]xxxxxx|91[2-9]xx[2-9]xxxxxx|9011x+#|*83xxx|0|*xx