Author Topic: Menu Node  (Read 5149 times)

Offline Mattmayn

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Menu Node
« on: May 25, 2010, 02:40:54 PM »
I have a menu node, mailbox 1, that is on the embedded VM. My customer wants to be able to transfer people to this mailbox at will when people want directions. Is there an easy way to transfer people to this mailbox? I know that I can send them to the AA and then they can press "1" to get there. Not good enough for them though.

I'm at a loss, hopefully one of you can help me out.


Offline v2win

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Re: Menu Node
« Reply #1 on: May 25, 2010, 02:43:11 PM »
Try building a hunt group #1 and reroute it always to voice mail.

It might need to be a name tag but give it a try.

Offline Mattmayn

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Re: Menu Node
« Reply #2 on: May 25, 2010, 03:58:30 PM »
#1 or *1? I know that the normal transfer to vm hunt groups are suggested to be *1.

Offline ralph

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Re: Menu Node
« Reply #3 on: May 25, 2010, 04:53:29 PM »
I think v2win is correct.  #1.

Ralph
« Last Edit: April 23, 2014, 12:34:11 PM by ralph »

Offline Mattmayn

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Re: Menu Node
« Reply #4 on: May 26, 2010, 07:21:04 AM »
I tried this and it keeps taking me to the AA instead of MB 1. I can still choose option 1 from here but the customer wants it to go straight to MB 1. Any other suggestions?

Offline v2win

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Re: Menu Node
« Reply #5 on: May 26, 2010, 10:43:00 AM »
So you tried it

1
#1
*1

What about an ACD group with no members set the queue callers when no logged in to yes and interflow it after 1 second.


 

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