I've had a strange ongoing issue with our Mitel 5000 and Enhanced Integration for voicemail. A user receives an email in Outlook with the voicemail message attached as a WAV file. They forward that email to another user. That user sees it appear in the Outlook Inbox...and then the email disappears. It doesn't go to Deleted Items or anywhere else we can find. It just disappears. I've had multiple users reports this, and it's always when an email has been forwarded from another user.
Could this be the Mitel 5000 checking the user's Inbox, seeing a voicemail message that is not on the server and then deleting the email from Outlook? Even though the email came from someone else? I am somewhat able to recreate this by leaving myself a voicemail, seeing it appear in my Inbox, deleting it from the voicemail server (not from Outlook) and seeing it disappear from Outlook.
