I think you are confusing COS (Class of Service) with COR (Class of Restriction)... Y
Sorry, yes, I meant I change the CoR when they want international on a particular handset.
Yes, international works fine for IP and analog handsets after I change the CoR.
I will check the enbloc dialling.
I hope they aren't dialling 000... Should be 0000 for emergency, but I will doublecheck.
I'm not onsite so I haven't connected a handset to the line used by a fax to check. I'm pretty sure that would work fine because all the analog ports are setup the same regardless of whether they are faxes or handsets. Would be nice to know for sure though...