Good Morning,
I am having issues with setting up the RAD on one of my controllers.
Currently the DID is pointed to our NuPoint it plays the message and the does a blind transfer to the Hunt Group, the voice hunt group has a RAD COS programmed on it. I am trying to have two members in the hunt group, these are both key system numbers on 2 reception phone. What is happening is the first two call coming in fine, NuPoint picks up and the message is played and call is transferred to the hunt group and answered, when the third call comes into the system the message is played and when it transfers the call the caller hears the line is busy and it hangs up.
I call the RAD Huntgroup number and the message plays fine. I have removed one of the members to have a single member in the voice hunt group and I still get busy.
What am I doing wrong?