« previous next »
Pages: [1]   Go Down

Author Topic: All phones rang simultaneously, Went to pick up got "Extension is busy"  (Read 1102 times)

Offline Ryskie

  • Jr. Member
  • **
  • Posts: 60
  • Country: gb
  • Karma: +0/-0
    • View Profile
    • T2K
All phones rang simultaneously, Went to pick up got "Extension is busy"
« on: March 16, 2016, 04:32:48 AM »
All phones ringing at the same time, the phone was picked up and got Extension is busy, Any ideas?

 
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: All phones rang simultaneously, Went to pick up got "Extension is busy"
« Reply #1 on: March 16, 2016, 08:16:24 AM »
My guess would be that another device got the line before the user did.

Ralph
Logged

Offline Ryskie

  • Jr. Member
  • **
  • Posts: 60
  • Country: gb
  • Karma: +0/-0
    • View Profile
    • T2K
Re: All phones rang simultaneously, Went to pick up got "Extension is busy"
« Reply #2 on: March 16, 2016, 12:36:48 PM »
That was my initial first thought, but there was only one person in the building? Ghost??  :P
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: All phones rang simultaneously, Went to pick up got "Extension is busy"
« Reply #3 on: March 16, 2016, 01:05:38 PM »
You could go back and look at the smdr to see if you could see anything.

Ralph
Logged

Offline Ryskie

  • Jr. Member
  • **
  • Posts: 60
  • Country: gb
  • Karma: +0/-0
    • View Profile
    • T2K
Re: All phones rang simultaneously, Went to pick up got "Extension is busy"
« Reply #4 on: March 17, 2016, 04:41:05 AM »
Thanks I have had a look can't find any call ... Strange
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10