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Author Topic: "External Busy" Mitel SX 200 CXI  (Read 1691 times)

Offline Shotter

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"External Busy" Mitel SX 200 CXI
« on: March 29, 2016, 11:47:16 AM »
We moved one of our offices and now we are unable to dial 3 digit direct to the other office.  We can direct dial inside our building but get "External Busy" when we try to direct dial to other office.  No settings were changed on routers and we can see servers and files of the other office.  Any ideas?
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Offline barry4900

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Re: "External Busy" Mitel SX 200 CXI
« Reply #1 on: April 02, 2016, 06:55:20 PM »
Shotter

What kind of trunks are you using to connect to the other sites?  IP or PRI or something else?

b
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Offline Shotter

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Re: "External Busy" Mitel SX 200 CXI
« Reply #2 on: April 04, 2016, 09:29:28 AM »
I dont really know...I know its not PRI.
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Offline johnp

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Re: "External Busy" Mitel SX 200 CXI
« Reply #3 on: April 04, 2016, 07:32:37 PM »
Did any ip value change? This may be your issue
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