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Author Topic: Help with access  (Read 2115 times)

Offline ncmurf00

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Help with access
« on: March 06, 2016, 09:38:22 AM »
Hey guys, shocking... I need help with system credential recovery.  :-\

I have a 3300 lx running 6.0.5.7. Done my homework, tried the usual commands, but get undefined symbol.
Please feel free to reach out to me if you're logged in today.

Thanks,
Jeff
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Offline acejavelin

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Re: Help with access
« Reply #1 on: March 06, 2016, 10:04:50 AM »
So you tried 'ResetAllLoginPasswords' (case sensitive) from the RTC telnet shell? Or from the front panel serial port, use RESET_ALL_LOGIN_PASSWORDS "username" ? If you don't enter a username it should do all accounts...
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Offline ncmurf00

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Re: Help with access
« Reply #2 on: March 06, 2016, 10:14:22 AM »
Yes Sir.
From the console port:

-> RESET_ALL_LOGIN_PASSWORDS
undefined symbol: RESET_ALL_LOGIN_PASSWORDS
-> RESET_ALL_LOGIN_PASSWORDS "system"
undefined symbol: RESET_ALL_LOGIN_PASSWORDS
->

From the telnet RTC (using installer)

ResetAllLoginPasswords
Unknown keyword

I must be missing something simple.
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Offline acejavelin

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Re: Help with access
« Reply #3 on: March 06, 2016, 10:55:15 AM »
At the -> prompt, enter `ls` and press enter, look for something about ResetPassword, or copy/paste the output...
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Offline ncmurf00

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Re: Help with access
« Reply #4 on: March 06, 2016, 11:03:36 AM »
Am I in the wrong directory?

-> ls
install
RTC8260
E2T8260
3xxx_fpga.bit
Dig_LargeSysAL_link.out
DspConfig
LSMeasure
SpcVersions.txt
_swrevs
_swvariant
bcm_cfe.bin
bootrom.s3
globalization
heavy_fpga.bit
kts_fpga.bit
lite_fpga.bit
msp430.s1
msp430NL2.s1
post.hex
script
symbol
taskMonitor.txt
tftp
wdMonitor.txt
webs
__uuid_state
value = 0 = 0x0
->
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Offline johnp

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Re: Help with access
« Reply #5 on: March 06, 2016, 01:30:23 PM »
Think the _ only applies to maintenace command. Try Ace's suggestion
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Offline ncmurf00

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Re: Help with access
« Reply #6 on: March 06, 2016, 02:38:58 PM »
I did:

-> ResetAllLoginPasswords
undefined symbol: ResetAllLoginPasswords
-> ResetAllLoginPasswords
undefined symbol: ResetAllLoginPasswords
-> RESETALLLOGINPASSWORDS
undefined symbol: RESETALLLOGINPASSWORDS
-> RESET_ALL_LOGIN_PASSWORDS
undefined symbol: RESET_ALL_LOGIN_PASSWORDS

Tried just about any flavor you can think of. I'm using the rs-232 connection.

Anything else I might be missing?
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Offline ncmurf00

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Re: Help with access
« Reply #7 on: March 06, 2016, 04:20:11 PM »
I've wiped the DB already so I'm open to trying anything.
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Offline johnp

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Re: Help with access
« Reply #8 on: March 06, 2016, 04:50:21 PM »
If this is a grey market version 6 not MCD version 6 you should be able to login with the default password
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Offline ncmurf00

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Re: Help with access
« Reply #9 on: March 06, 2016, 04:55:30 PM »
Tried that first.
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Offline ncmurf00

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Re: Help with access
« Reply #10 on: March 06, 2016, 07:41:20 PM »
Default password still not working...
Even removed usrprfle.db ... still says bad password.

Any ideas? I'm sitting on a brick right now... LOL
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Offline acejavelin

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Re: Help with access
« Reply #11 on: March 06, 2016, 08:52:02 PM »
Quote from: ncmurf00 on March 06, 2016, 07:41:20 PM
Default password still not working...
Even removed usrprfle.db ... still says bad password.

Any ideas? I'm sitting on a brick right now... LOL
Format and load software manually, if that doesn't work there is something more wrong... TBH, I don't see how that could NOT work.
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Offline petr.necas

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Re: Help with access
« Reply #12 on: March 07, 2016, 03:27:38 AM »
If you have some recent backup file from that controller try following:

- manaly reinstall the SW in the controller, after you first log in set the new password for system user
- FTP to the controller and download usrprfle.db file (ftp://system:@<controller ip>/db/database/files/usrprfle.db)
- in the backup file replace \db\database\bak_files\usrprfle.db in the \vmail\temp\db\backup\systemdb.tar with that one you have just downloaded
- do a restore with this updated backup file
- log in
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Offline ncmurf00

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Re: Help with access
« Reply #13 on: March 07, 2016, 09:21:00 AM »
Thanks everyone!
Actually removing the usrprfle.db worked. The browser still had the failed attempts cached.

After several dents in the wall from my forehead, I rebooted my laptop and got in.
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