Alternative to Prairiefyre/MCCM?

[BlackSunshine]

I have a customer that I'm trying to fit into a 3300.  They would like very basic agent reporting and be able to see agent status for 7 agents.  Does anyone know of third party Contact Center software that will work with 3300.  I have run the numbers for Prairiefyre and they are ridiculous not to mention the new requirement for support and software assurance.  Thanks for the help

[acejavelin]

What kind of reporting do they really want? For seven agents perhaps a few custom reports in a low dollar CCA program like CASH+ from Hanson software, Call Accounting Mate by callacounting.ws, or a CommOne.com product? We have used the CommOne products a few times, had pretty good luck with them.

[BlackSunshine]

Thanks for the help.  I looking more toward Contact Center reports and real time agent status rather call accounting.