Good evening,
I have been trying to figure this out for days, and have compared 10 systems to this one and can't find a difference between them.
My problem is, I went into the admin mailbox and set the day/night1/2 messages, however when you call the building it rings once and goes to a generic voicemail. The voicemail is still accessible and does record, however the powers at be would like something different than the generic voicemail and I cannot figure out why it does not go to those messages we recorded. I do know the messages exist because if I hit * quickly on the generic it goes to that message.
The scheduling is set and working, but still generic.
Any help is appreciated, thank you in advance.