Hello Fellow Mitel Techs,
Just curious about the Hotline feature. One of our customers has a building that for their main entrance has a small room before you can access the rest of the building. in this small room there is a single phone (
A Mitel 5330e). They are requesting that when a user picks up this handset (or goes off-hook via "Speaker") that it rings a group of people. I've gotten this to work. My question is, through testing it seems you are unable to dial anywhere else, would this be accurate? is it possible to dial either internally or externally when programmed like this? I got it programmed it via the "Associated Directory Numbers" form. (
See below)
Where 1001 is the phone in the small room and 2001 is the extension it is going to. This is the only programming I have done and thus far seems to work well. Again, just no outbound/internal dialing whatsoever, via my testing. Which is just fine by the customer. But they want to be absolutely certain that no outbound dialing can happen on that phone.
Thanks,
-Iron