We use Nupoint for our voicemail. Some of our users we are using SMTP forwarding with a short message retent, so they get their voicemail into their email inbox.
Lot of our users are now reporting out of the blue voicemails are starting to end up in the Outlook Junk Mail Folder. At first I thought it started after I upgraded to MiCollab version 7, as it now supports sending caller line ID pass through. But as I started looking into this, I think it was happening before.
On some of the users we added to their safe recipients list our server name. IE @servername Though it is still happening.
Anyone else notice this and find a way to resolve this so it continues to go into their inbox?