Trying to setup a CSM Intelligent Router to do a simple transfer based on caller ID received. Built a "Rule" with "Call Routing" as the Type in the General tab. In the Action tab "Action" is set to "Call Routing" and I have an extension as the Destination. In the Condition tab, its set for [Caller ID / Dialed Digits @Call]="XXXXXXXXXX", Type of comparison "Text".
I see the rule fire (3) times for each call I place with an Error Number of "29505"
Can't find Error Number definitions anywhere. In the Event List "Description" the error is listed as "Operation is inappropriate for the type o"
I have set these up before and gotten hung up on Number vs Text. I guess I've forgotten more than I know now.
Thanks
Darrel